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Tag: consumers

Showing 12 out of 16 results

19 August 2022

UK government proposes mandatory mediation in small claims and consults on increased regulation of the mediation industry

27 May 2022

UK government announces reforms to consumer ADR services

The UK government recently published a report announcing a wide range of far-reaching changes to the UK competition and consumer protection regulatory …

19 March 2019

Brexit: UK unwinds implementation of EU ADR laws

06 January 2016

The EU Online Dispute Resolution (ODR) Platform - an update on timing

It has been confirmed that online businesses will have an extended timeframe in which to comply with new obligations to signpost customers to …

01 October 2015

New ADR consumer information obligations apply from today

From today, almost all UK businesses selling goods or services to consumers in the EU need to comply with new requirements to provide consumers with …

02 July 2015

ADR for consumer disputes: New obligations on UK traders from 1 October 2015

The UK government has now published the principal legislation that will implement the European ADR Directive and the European Online Dispute Resolution …

05 January 2015

UK Government announces plans for implementation of the EU ADR Directive and ODR Regulation

The UK Government has announced its plans for implementing the ADR Directive and the ODR Regulation, both of which are aimed at promoting …

20 June 2013

EU: ADR Directive and ODR Regulation to enter into force

We have previously reported on EU legislative proposals for a directive on ADR in consumer disputes and a supporting regulation on …

15 May 2013

Improving consumer protection on a European level

Consumer rights have received further support with the announcement that the UK will adopt the proposed Directive on Alternative Dispute …

15 March 2013

European Parliament adopts legislative Resolutions on ADR proposals

On 12 March 2013, the European Parliament adopted two key legislative measures regarding ADR in respect of consumer disputes. The first Resolution deals …

30 January 2013

ADR central to UK Government's far-reaching reform of competition law class actions

The Government yesterday published its plans for reforming the UK regime for competition law private actions, following a detailed consultation exercise …

14 November 2012

UK tax assurance commissioner publishes new code of governance promoting early resolution of tax disputes

Her Majesty's Revenue and Customs (HMRC)'s new code of governance published on 1 November 2012 aims to resolve tax disputes collaboratively and …