On 20 October 2022, Herbert Smith Freehills published our sixth edition of the Global Bank Review: Banking on People. Against a backdrop of increased societal expectations, shifting employee priorities, reliance on technology and an uncertain economic outlook, ‘Banking on People’ delves deeper into the people-centric issues our banks clients are grappling with and explores the opportunities for growth in an industry once again facing a severe squeeze.
To help clients identify the issues and chart a path forward, the publication features eight articles including:
- regulatory: while lenders are determined to broaden their appeal to a new generation of customers, regulators are raising the bar for consumer protection –a risky combination;
- artificial intelligence: the risks and rewards of AI-assisted banking and how, if used as a force for good, it can lead to an enhanced customer experience and improved regulatory compliance;
- activism: the rise of activism and how banks can best prepare themselves to mitigate disruption and manage any fall-out; and
- non-financial misconduct: the growing focus on the culture of banks which has seen regulators and policymakers increasingly scrutinise the industry to address poor behaviour beyond financial wrongdoing.
The Global Bank Review: Banking on People is available here.
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Disclaimer
The articles published on this website, current at the dates of publication set out above, are for reference purposes only. They do not constitute legal advice and should not be relied upon as such. Specific legal advice about your specific circumstances should always be sought separately before taking any action.